Shipping Policy

Thank you for supporting Jenna’s Bracelets 💖
All orders are carefully packaged and shipped from Ontario, Canada.

Processing Time

Bracelets are typically prepared and mailed within 2–4 business days.
Custom orders may take slightly longer depending on design requests.

Print-on-demand merchandise (apparel and mugs) is made especially for you and may take 5–10 business days before shipping.

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Shipping Method

Bracelets are shipped via Canada Post flat-rate letter mail.

• No tracking number is provided
• No signature required
• Delivered directly to your mailbox

This keeps shipping affordable for everyone.

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Estimated Delivery Times

Canada: 3–9 business days
United States: 4–10 business days
International: 10–25 business days

Please note: Delivery times are estimates only and may vary due to postal delays, customs processing, holidays, or weather conditions.

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Important Information About Untracked Mail

Because bracelet orders are shipped without tracking:

• We are not responsible for postal delays once the item has been mailed
• We are not responsible for lost, stolen, or misdelivered packages
• Please double-check your shipping address at checkout

If you experience an issue, please contact us and we will do our best to help.

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Customs & International Orders

International customers are responsible for any customs fees, duties, or import taxes charged by their country.

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Questions?

If you have any concerns about your order, please contact:
📧 JennasBracelets18@gmail.com

Thank you for supporting Jenna’s handmade creations and her mission 💖